Attention: All guests and members of Geronimo Hospitality Group
Re: Health & Safety Policies
Updated January 10, 2022
HEALTH & SAFETY POLICIES
As always, the health and wellness of our guests and members is our top priority.
In response to the Coronavirus (COVID-19) we would like to personally assure you that you will continue to receive the benefits of our highest standards and reputation when it comes to the cleanliness and safety, of all our guests and associates, at all our establishments.
All Geronimo Hospitality Group facilities are open. In accordance with city and county health orders and guidelines, we have worked hard to create a process that will keep everyone safe. Here’s what we’re doing.
At Our Restaurants:
Indoor dining, carryout and curbside pickup currently available at all restaurants.
SANITATION PRACTICES
Chairs/Tables will be cleaned & sanitized after every use
Increased frequency of bathroom sanitation
Increased frequency of disinfecting tables, bar tops and other high-touch surface areas
IF YOU ARE SICK
Customers who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group restaurants
MASK POLICY
In compliance with CDC recommendations and state and local guidelines, we will no longer require masks for our guests or staff.
At Our Club & Fitness Facilities:
GYM SETUP
Stationary equipment will be spaced 6ft apart
Registration for class required
Basketballs will be available at the Welcome Desk
GOLF CLUB
Reservations are required for golf tee times
Tee Times are REQUIRED in advance, preferably 24 hours in advance
Tee times begin at 8 a.m. Online tee times are not currently available
SANITATION PRACTICES
Our staff has deep cleaned entire facility, and will regularly disinfect all surfaces and equipment
Equipment will be disinfected after each class
Towels will be available upon request only
IF YOU ARE SICK
Members and guests who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group club or fitness facilities.
At Our Hotels:
CLEANING & SANITATION:
Cleaning & Sanitation standards have been developed with the guidance and information provided by local health departments and government requirements and/or recommendations
EPA approved cleaners and disinfectants are being used throughout our properties
Increased frequency of property-wide cleaning and disinfecting with extra focus on high-touch surfaces and public areas such as the front desk, elevators, door handles, public bathrooms, and guest room keys
GUEST & EMPLOYEE HYGIENE:
Hand Sanitizing Stations are readily available throughout the property – at the front desk, in the restaurant, public restrooms, elevators and back of house
Our teams are trained on the importance of proper and frequent hand washing and will be taking precautions to provide a safe environment for our guests
SOCIAL DISTANCING:
We highly advise our guests to practice physical distancing by standing at least six feet away from other groups
Please be mindful of elevator occupancy
GUEST ROOMS:
Guest room keys are not issued to more than one guest until properly sanitized
Please utilize your Do Not Disturb door hanger if you do not wish for daily housekeeping service
ROOM SERVICE & GUEST REQUESTS – No Contact Delivery
All restaurant room service orders and guest requests will be delivered to the door
To minimize contact, our team will knock to notify guests of delivery.
Restaurant menus are available on our website or by contacting a Guest Service Representative for a fresh, unused copy of the menu
MASK POLICY
In compliance with CDC recommendations and state and local guidelines, we will no longer require masks for our guests or staff.
Given these unique circumstances, we remain committed to offering you flexible options with your bookings, and your existing and new reservations. If you need to adjust reservations through one of our establishments, please contact them directly and they will be happy to assist you.
We thank you for your loyalty and support and we look forward to the opportunity to continue serving you. If you have any questions, please don’t hesitate to reach out to us at info@geronimohospitalitygroup.com, or communicate directly to any of our staff members.
Thank you,
Rob Gerbitz
President & CEO, Geronimo Hospitality Group