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Geronimo Hospitality Group Reopening Dates and Health & Safety policies



Attention: All guests and members of Geronimo Hospitality Group

Re: Reopening Dates and Health & Safety Policies

Updated July 30, 2020

REOPENING DATES

Carryout and curbside pickup currently available at all restaurants. Reopening of facilities for each GHG brand listed below:

BELOIT, WISCONSIN

· Beloit Club - now open

· Bessie's Diner - now open

· Blue Collar Coffee Co. - now open

· Eclipse Event Center - now open

· Hotel Goodwin - now open

· Ironworks Golf Academy - now open · Ironworks Golf Lab - now open

· Ironworks Hotel - now open

· Lucy's #7 Burger Bar - now open

· Merrill & Houston's Steak Joint - now open

· The Rooftop at Hotel Goodwin - now open

· truk't - now open

· Velvet Buffalo Modern Italian - now open


DELAFIELD, WISCONSIN

· Bark River CrossFit - now open

· be FITNESS - now open

· Blue Collar Coffee Co. - now open

· Delafield Hotel - now open

· I.d. - Restaurant: now open

· Impact Sports Academy - now open


INDIANAPOLIS, INDIANA

· Ironworks Hotel - now open


HEALTH & SAFETY POLICIES


As always, the health and wellness of our guests and members is our top priority.

In response to the Coronavirus (COVID-19) we would like to personally assure you that you will continue to receive the benefits of our highest standards and reputation when it comes to the cleanliness and safety, of all our guests and associates, at all our establishments.

We look forward to re-opening our facilities in accordance with city and county health orders and guidelines, and have worked hard to create a process that will keep everyone safe. Here’s what we’re doing.


At Our Restaurants:

MASK POLICY

Masks are required for all restaurant staff. Guests are required to wear a face covering except when eating and drinking. This includes indoor and outdoor restaurant and bar areas.


DINING ROOM SETUP

  • Tables will be placed six feet apart

  • No more than 6 guests will be sat per table

  • Two bar stools will be left empty between customers not in the same party

  • Chairs/Tables will be cleaned & sanitized after every use

  • Single-use or digital menus will be used until further notice

  • All silverware will be rolled and stored in a sealed plastic bag

  • Tables will not be pre-set until further notice

SANITATION PRACTICES

  • Employees will wash hands every 30 minutes

  • Increased frequency of bathroom sanitation

  • Increased frequency of disinfecting tables, bar tops and other high-touch surface areas

IF YOU ARE SICK

  • Customers who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group restaurants


At Our Club & Fitness Facilities:

MASK POLICY

Masks are required for all staff. Members and guests are required to wear a face covering indoors except when eating, drinking or swimming.


GYM SETUP

  • Stationary equipment will be spaced 6ft apart

  • Class sizes will be limited to ensure 6ft distance between participants, 9-14 people(be FITNESS)or 10 people (Bark River CrossFit)

  • Registration for class required

  • Steam rooms and saunas limited to a maximum of two people at a time

  • Basketball court limited to a maximum of three people, no pick-up games

  • Basketballs will be available at the Welcome Desk

  • Childcare limited to a maximum of six children at a time, 24 hour reservations are required and temperatures will be taken at time of drop off

GOLF CLUB

  • Reservations are required for golf tee times

  • Tee Times are REQUIRED in advance, preferably 24 hours in advance

  • Tee times begin at 8 a.m. Online tee times are not currently available

  • Golf cars are being disinfected before and after each use

  • One rider per cart, unless living in the same household

SANITATION PRACTICES

  • Our staff has deep cleaned entire facility, and will regularly disinfect all surfaces and equipment

  • Guests encouraged to maintain 6 feet social distance from other members or staff

  • Equipment will be disinfected after each class

  • Individual sanitation stations will be set up throughout the facility

  • Towels will be available upon request only

  • Shared amenities not provided until further notice (hair dryers, hair styling tools, toiletries, etc.)

IF YOU ARE SICK

  • Members and guests who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group club or fitness facilities.

At Our Hotels:

MASK POLICY

Masks are required for all staff. Hotel guests and visitors are required to wear a face covering in all public areas, including fitness centers.


CLEANING & SANITATION:

  • Cleaning & Sanitation standards have been developed with the guidance and information provided by local health departments and government requirements and/or recommendations

  • EPA approved cleaners and disinfectants are being used throughout our properties

  • Increased frequency of property-wide cleaning and disinfecting with extra focus on high-touch surfaces and public areas such as the front desk, elevators, door handles, public bathrooms, and guest room keys


GUEST & EMPLOYEE HYGIENE:

  • Hand Sanitizing Spray is being provided to every guest at check-in.

  • Hand Sanitizing Stations are readily available throughout the property – at the front desk, in the restaurant, public restrooms, elevators and back of house

  • Our teams are trained on the importance of proper and frequent hand washing and will be taking precautions to provide a safe environment for our guests


SOCIAL DISTANCING:

  • We highly advise our guests to practice physical distancing by standing at least six feet away from other groups

  • Please be mindful of elevator occupancy

  • Our employees will practice physical distancing by standing at least six feet away from guests and other employees whenever possible


GUEST ROOMS:

  • Guest room keys are not issued to more than one guest until properly sanitized

  • Rooms will remain unoccupied for 24-hours between guests to allow for thorough cleaning and sanitation. (*Based on Availability)

  • Please utilize your Do Not Disturb door hanger if you do not wish for daily housekeeping service

  • In-room periodicals have been removed and are available in our Main Lobby or can be delivered, without contact, to your room upon request

  • We have implemented a sanitation seal on mini bar refrigerators to communicate that mini bar items have been sanitized. If the seal reads void, please contact a Guest Service Representative at the front desk for assistance

ROOM SERVICE & GUEST REQUESTS – No Contact Delivery

  • All restaurant room service orders and guest requests will be delivered to the door

  • To minimize contact, our team will knock to notify guests of delivery.

  • Restaurant menus are available on our website or by contacting a Guest Service Representative for a fresh, unused copy of the menu


AMENITIES & SERVICES

  • The health and safety measures we are following mean that some of our services and amenities may differ from what is detailed online or be currently operating in a limited capacity. Please call or email us with any questions or to receive the most up-to-date details

Given these unique circumstances, we remain committed to offering you flexible options with your bookings, and your existing and new reservations. If you need to adjust reservations through one of our establishments, please contact them directly and they will be happy to assist you.

We thank you for your loyalty and support and we look forward to the opportunity to continue serving you. If you have any questions, please don’t hesitate to reach out to us at info@geronimohospitalitygroup.com, or communicate directly to any of our staff members.

Thank you,

Rob Gerbitz

President & CEO, Geronimo Hospitality Group

525 3rd St #300, Beloit, WI 53511

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