Geronimo Hospitality Group Health & Safety policies



Attention: All guests and members of Geronimo Hospitality Group

Re: Health & Safety Policies

Updated June 16, 2021


HEALTH & SAFETY POLICIES


As always, the health and wellness of our guests and members is our top priority.

In response to the Coronavirus (COVID-19) we would like to personally assure you that you will continue to receive the benefits of our highest standards and reputation when it comes to the cleanliness and safety, of all our guests and associates, at all our establishments.

All Geronimo Hospitality Group facilities are open. In accordance with city and county health orders and guidelines, we have worked hard to create a process that will keep everyone safe. Here’s what we’re doing.


At Our Restaurants:


Indoor dining, carryout and curbside pickup currently available at all restaurants.


DINING ROOM SETUP

  • Tables will be placed six feet apart

  • Two bar stools will be left empty between customers not in the same party

  • Chairs/Tables will be cleaned & sanitized after every use

  • Single-use or digital menus will be used until further notice

  • All silverware will be rolled and stored in a sealed plastic bag

  • Tables will not be pre-set until further notice

SANITATION PRACTICES

  • Employees will wash hands every 30 minutes

  • Increased frequency of bathroom sanitation

  • Increased frequency of disinfecting tables, bar tops and other high-touch surface areas

IF YOU ARE SICK

  • Customers who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group restaurants

MASK POLICY

In compliance with CDC recommendations and state and local guidelines, we will no longer require masks for our guests or staff.

At Our Club & Fitness Facilities:


GYM SETUP

  • Stationary equipment will be spaced 6ft apart

  • Class sizes will be limited to ensure 6ft distance between participants, 9-14 people(be FITNESS)or 10 people (Bark River CrossFit)

  • Registration for class required

  • Steam rooms and saunas limited to a maximum of two people at a time

  • Basketball court limited to a maximum of three people, no pick-up games

  • Basketballs will be available at the Welcome Desk

  • Childcare limited to a maximum of six children at a time, 24 hour reservations are required and temperatures will be taken at time of drop off

GOLF CLUB

  • Reservations are required for golf tee times

  • Tee Times are REQUIRED in advance, preferably 24 hours in advance

  • Tee times begin at 8 a.m. Online tee times are not currently available

  • Golf cars are being disinfected before and after each use

  • One rider per cart, unless living in the same household

SANITATION PRACTICES

  • Our staff has deep cleaned entire facility, and will regularly disinfect all surfaces and equipment

  • Guests encouraged to maintain 6 feet social distance from other members or staff

  • Equipment will be disinfected after each class

  • Individual sanitation stations will be set up throughout the facility

  • Towels will be available upon request only

  • Shared amenities not provided until further notice (hair dryers, hair styling tools, toiletries, etc.)

IF YOU ARE SICK

  • Members and guests who are sick or showing symptoms of COVID-19 will not be allowed inside any Geronimo Hospitality Group club or fitness facilities.

At Our Hotels:

CLEANING & SANITATION:

  • Cleaning & Sanitation standards have been developed with the guidance and information provided by local health departments and government requirements and/or recommendations

  • EPA approved cleaners and disinfectants are being used throughout our properties

  • Increased frequency of property-wide cleaning and disinfecting with extra focus on high-touch surfaces and public areas such as the front desk, elevators, door handles, public bathrooms, and guest room keys


GUEST & EMPLOYEE HYGIENE:

  • Hand Sanitizing Stations are readily available throughout the property – at the front desk, in the restaurant, public restrooms, elevators and back of house

  • Our teams are trained on the importance of proper and frequent hand washing and will be taking precautions to provide a safe environment for our guests


SOCIAL DISTANCING:

  • We highly advise our guests to practice physical distancing by standing at least six feet away from other groups

  • Please be mindful of elevator occupancy

  • Our employees will practice physical distancing by standing at least six feet away from guests and other employees whenever possible


GUEST ROOMS:

  • Guest room keys are not issued to more than one guest until properly sanitized

  • Rooms will remain unoccupied for 24-hours between guests to allow for thorough cleaning and sanitation. (*Based on Availability)

  • Please utilize your Do Not Disturb door hanger if you do not wish for daily housekeeping service

  • In-room periodicals have been removed and are available in our Main Lobby or can be delivered, without contact, to your room upon request

  • We have implemented a sanitation seal on mini bar refrigerators to communicate that mini bar items have been sanitized. If the seal reads void, please contact a Guest Service Representative at the front desk for assistance

ROOM SERVICE & GUEST REQUESTS – No Contact Delivery

  • All restaurant room service orders and guest requests will be delivered to the door

  • To minimize contact, our team will knock to notify guests of delivery.